L'ISOLA - the Carlo Moretti showroom in Venice
the Carlo Moretti showroom in Venice
Carlo Moretti

Shopping information


BUYING

You may purchase either online, by telephone or email. Understandably, if you are visiting Venice you may also visit the showroom - we are just a short distance from Saint Mark’s Square and other important landmarks like Rialto, Accademia and San Samuele (Palazzo Grassi).
The map, in the Find Us area of this site will help you locate us.

If you are buying online simply follow the steps in the e-commerce section of the site.
As is normal with most shopping carts, the e-commerce section of this site will initially process your purchase without VAT.
Depending on which country the order is going to, and in accordance with what has been stated in the VAT section of this site, the Italian VAT of 22% may or may not then be added to your purchase before finalising the payment part of it.

If you require any additional information or assistance regarding the purchasing procedure please contact us.

 

Merchandise Return Policy
You may return items purchased within 10 days of delivery for exchange or for a full refund.
We will pay the return shipping costs if the return is a result of our error. You will need to pay the shipping costs if the return is not the result of our error.
It is most important that you notify us before you commence any return procedure so that we can assist you in doing so correctly.

Diritto di recesso
La merce acquistata può essere cambiata, o resa e rimborsata, entro 10 giorni dalla data di consegna.
Le spese di rientro della merce sono a carico nostro se il motivo del reso è imputabile ad un errore del negozio. Negli altri casi le spese di rientro sono a carico di chi acquista.
La preghiamo di contattarci prima di restituire la merce.

L'ISOLA srl - SHOWROOM & HEAD OFFICE: San Marco 2970, Calle de le Botteghe, 30124 Venice, Italy - (+39) 041 523 1973 - info@lisola.com - www.lisola.com
P.I. & C.F.: IT 00772650271  -  C.C.I.A.A. numero REA 150849 del 19.12.1978